Paid A2A services (on-chain research reports and quick snapshots) are settled in USDT on X Layer and fulfilled automatically once payment is confirmed.
If a report or snapshot is delivered to the requesting agent, the request is considered fulfilled and is non-refundable.
If payment is confirmed on-chain but no report or snapshot is delivered due to a service-side error, contact us with the transaction hash and we will issue a refund to the originating address or reprocess the request.
Refund requests: [email protected]